Basic skills that you didn’t know you needed!

Let us know talk about these skills and the tips and tricks to develop and master them, these skills are very easy to develop by incorporating these into your day to day lives.

 

Communication skills

We know by now you must be tired to even know about these. These are mainstreamed by a lot of candidates and are also neglected by them. These form a significant part of the flight attendant training curriculum.

Customer satisfaction is an important element of the aviation industry. It is the responsibility of all the departments to ensure that all their customers are satisfied. This is the one goal that is common in all the departments. But how can you develop this skill? Don’t worry! We have you covered!

●       Listen carefully

●       Focus on your body language

●       Have a natural smile on your face

●       Dress to impress

●       Always be polite

●       Maintain eye contact while you talk

●       Think before you speak

●       Take the person’s name that you are talking to often

●       Acknowledge before responding

●       Control your emotions

 

You can follow these points to become a better and efficient communicator or you can simply join the flight attendant academy in Kolkata, and learn about these in-depth with experts guidance and supervision.

 

Interpersonal skills

We just spoke about how customer satisfaction and communication are the key elements of the aviation industry. The flight attendant must look approachable for the passengers to approach them. Interpersonal skills are nothing but the tactics and the behavioural patterns that candidates develop and these tactics help them to deal with customers in a better, effective and efficient way.

Interpersonal skills are also called Soft skills or transferable skills. Once you learn these, you can utilize them in your next job as well. Candidates are advised to develop these because these skills will help them adjust well in the aviation industry. But what are these skills? We have listed some of the skills that form a significant part of interpersonal or soft or transferable skills.

 

●       Self-confidence

●       Openness to feedback

●       Reliability

●       Work ethic

●       Collaboration

●       Stress management

●       Conflict management

●       Body language

●       Empathy

●       Listening skills

●       Non- verbal communication

●       Positive attitude

●       Leadership skills

 

These were some of the significant skills, if you want to develop and master these you can join the flight attendant academy in Kolkata.

Customer service skills

Customer satisfaction is another important element of the aviation industry. It is the responsibility of all the departments to ensure that all their customers are satisfied.

The key element of the flight attendant’s job is to ensure that all the passengers are safe and comfortable throughout their journey. The flight attendant must look approachable for the passengers to approach them. The passengers must feel welcomed by the flight attendant.

This is another significant skill to develop enrol on the flight attendant academy in Kolkata to learn the importance of this skill and to master this skill effortlessly.